The rebranded Multipli Debit and Credit cards have been reissued. The cards should be arriving to your address in 7-10 business days.
Your number has changed. What does this mean? You will need to call to activate your new card and set your PIN. Your current card will continue to work until March 31st. If you have any questions please call us at 417.865.3912.
FAQ Card Reissue
Q. Why did we get a new card in the mail?
A. We updated all of our cards to the Multipli brand
Q. Can I still use my old card after activating the new one?
A. Yes. Your old card(s) will work until March 31st 2020 when they will be automatically shut off. Please make sure and change over to the new card number on all of your auto pays to avoid interruption of service.
Q. Does the new card have the same pin as my old card?
A. No, you will call to set your pin.
Q. I received two cards; I am not sure which one I should use?
A. Call our Member Solutions team at 417.865.312 and we will assist you with your card information.
Q. I have multiple accounts with cards that were mailed out, which card goes with which account?
A. Please call our Member Solutions and we will assist you with which card goes to which account.